Search / Manhattan, NY 10014
320 West 11th Street
Built around 1843 · 3 floors · 2 apartments City tax lot record
This building has 1 heat complaint in the last two winters.
Two things to know
1 heat or hot water complaint was made to 311 during the previous two heating seasons (2025–26 and 2024–25).
Derived by PRASee the recordsThe most recent deed (Dec 1, 2022) names Anson Wright, Trustee and Shirley A. Wright Revocable Trust and Shirley A. Wright, Trustee as buyer.
Official recordSee the records
Good signs
No HPD violations on record.
Official recordSee the recordsNo heat or hot water complaints in the 2025–26 heating season.
Derived by PRASee the recordsNo executed evictions on record for this building.
Official recordSee the records
Compared with West Village
About as many open HPD violations per apartment as most West Village buildings PRA has checked (0 here)
About as many open HPD violations rated hazardous or immediately hazardous per apartment as most West Village buildings PRA has checked (0 here)
About as many heat and hot water complaints in the last 12 months per apartment as most West Village buildings PRA has checked (0 here)
Questions to ask the landlord
Built from this building's records. Bring them to the viewing or send them before you apply. You can bring these records up when you negotiate rent or repairs.
How is heat and hot water handled in winter, and who do I call when it goes out?
1 heat or hot water complaint in the heating seasons 2025–26 and 2024–25.
Derived by PRANYC 311 (Office of Technology and Innovation), 311 Service Requests from 2020 to PresentSee the recordsComplaints about this building most often concern other. Has that been fixed?
7 of 29 complaints since Mar 2003.
Official recordNYC Department of Housing Preservation and Development, Housing Maintenance Code Complaints and ProblemsSee the recordsIs this apartment rent-stabilized, and can I see its rent history?
PRA has no rent records yet. Rent stabilization limits how much rent can rise. Ask the landlord for the apartment's registered rent history; once you're the tenant, you can request it from NYS HCR yourself.
Owner
Anson Wright, Trustee and Shirley A. Wright Revocable Trust and Shirley A. Wright, TrusteeBuyer on the Dec 2022 deed
See ownership recordsLiving conditions
Violations are issued by inspectors. Complaints are what residents reported; a complaint alone does not mean a problem was found.
Living here and something needs fixing? Ask for a repair in writing.
HPD housing code violations
Mice, rats, roaches and bedbugs
- City rat inspectors checked this property 1 time since Oct 2023 and found no signs of rats. Official record
Sources
Looks at records from 2023-10-27 on. Violations are what HPD inspectors found; rat inspections are the health department's checks of the property as a whole, not of one apartment; the bedbug filing is what the owner reported to HPD; complaints are what residents reported, and a complaint alone does not mean a problem was found. These overlap (a rat complaint usually leads to an inspection), so PRA never adds them together.
- Source
- NYC Department of Health and Mental Hygiene: Rodent Inspection (p937-wjvj)
- Record
- PC8381052:2024-08-02T11:27:24.000
- Record date
- Aug 2, 2024
- Retrieved
- Oct 23, 2026
Report a problem with this record or match
What residents reported to 311
In the last 12 months, residents called 311 most about plumbing and leaks (1). Derived by PRA
Source
Counted by PRA from 311 requests created in the 12 months before this report, grouped into PRA's categories. Only request types about the homes count: housing problems 311 sends to the housing agency, rats and mice, and neighbors' noise. Street noise, parking, sidewalk trash and shops are left out. Each request is counted once.
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Records
- 15 records: 69771305, 69763972, 69766281, 69756366, 69736242, 69724706, 69719237, 67125495, 63274688, 55173348, 54376929, 54275026, …
- Record date
- Jul 19, 2026
- Retrieved
- Oct 9, 2026
Report a problem with this record or match
Heat and hot water
| Heating season (Oct 1 to May 31) | 311 complaints | Distinct days |
|---|---|---|
| 2026–27 (in progress) | 0 | 0 |
| 2025–26 | 0 | 0 |
| 2024–25 | 1 | 1 |
| 2023–24 | 0 | 0 |
Derived by PRA Counted by PRA from 311 records. No “high” or “low” label is shown here; see “Compared with the neighborhood” near the top for how this building compares with others nearby.
Why am I seeing this?
Counts 311 HEAT/HOT WATER service requests whose created date falls in each heating season (October 1 to May 31). Each 311 request id is counted once. "Distinct days" counts calendar days with at least one request, since several tenants may call about the same outage. HPD's own complaint records overlap with 311 and are shown separately, never added to this count.
- Method
derive:heat_season@1 with rule:nyc/heating-season@2026-10-06- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 63274688
- Record date
- Dec 2, 2024
- Retrieved
- Oct 9, 2026
Report a problem with this record or match
Complaints to HPD
29 complaints to HPD since Mar 13, 2003, mostly heat and hot water and paint and plaster. Official record
HPD receives many housing complaints through 311, so these overlap with the 311 counts below. PRA never adds the two together.
Complaints by category
All HPD complaint records
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Records
- 29 records: 28969796, 28954404, 26328310, 18143326, 17736071, 13184413, 13175509, 13148022, 6649174, 5307622, 5307620, 5307616, …
- Record date
- Jul 18, 2026
- Retrieved
- Oct 9, 2026
Report a problem with this record or match
Complaints to 311
15 service requests since Jul 17, 2020, by category. They overlap with the HPD complaints above.
All 311 records
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Records
- 15 records: 69771305, 69763972, 69766281, 69756366, 69736242, 69724706, 69719237, 67125495, 63274688, 55173348, 54376929, 54275026, …
- Record date
- Jul 19, 2026
- Retrieved
- Oct 9, 2026
Report a problem with this record or match
Buildings Department violations, housing court cases and evictions
0 records
Department of Buildings violations
Housing court cases brought by HPD
Executed evictions
Shown as yearly counts for the whole building only. PRA never shows which apartment, to protect households.
Categories such as “Heat and hot water” are PRA's grouping of each agency's own complaint types; the original type is kept on every record.
Know your rights
Rules that apply to renters across New York City, not findings about this building. Each one names the law or rule it comes from.
Every renter
Your landlord has to keep it livable
Every lease in New York, written or spoken, comes with a promise that the apartment and shared areas are fit to live in and not dangerous to your health or safety. You can't sign that promise away.
Official recordNY Real Property Law §235-b, checked Oct 19, 2026Put repair problems on the record
A complaint to the city (311 in NYC) creates a dated record and can lead to an inspection. Those records are what PRA shows.
Official recordNYC HPD / 311, checked Oct 19, 2026There's public money for repairs
Owners can apply to city programs for repairs. J-51 lowers property taxes for renovating apartment buildings. HPD's lead program offers loans that can be forgiven, averaging $10,000 per apartment, for buildings built before 1960. Each program has its own rules.
Official recordNYC Finance (J-51); NYC HPD owner resources, checked Oct 19, 2026
If your apartment is rent-stabilized
PRA can't tell yet which apartments are rent-stabilized. Ask the landlord, or check your lease.
Apartment upgrades have a limit
If your apartment is rent-stabilized, the owner can raise the rent to pay for work inside it, up to $30,000 of work. That's at most about $179 a month. For a vacant apartment the state approved first, the limit is $50,000, at most about $347 a month. These increases are permanent.
Official recordNY HCR Fact Sheet 26 (rules since Oct 17, 2024), checked Oct 19, 2026Ask for the receipts
If your apartment is rent-stabilized and your new rent includes an increase for apartment improvements, you can ask the owner for proof of the work by certified mail, when you're offered the lease or within 60 days of signing. The owner has 30 days to send it.
Official recordNY HCR Fact Sheet 26, checked Oct 19, 2026Building-wide upgrades: 2% a year at most
If your apartment is rent-stabilized, the state can approve a rent increase for work on the whole building, like a new boiler or roof. It's capped at 2% a year and comes off the rent after 30 years.
Official recordNY HCR Fact Sheet 24, checked Oct 19, 2026
Ask for a repair
Fill in the blanks for a polite, dated message to the owner or manager. It names the problems, points to the law and asks for a date.
Your message
Subject: Repair request for 320 West 11th Street
Hi [owner or manager's name], I'm writing about these problems in my apartment or the building at 320 West 11th Street: - [problem], since [date] Under New York law (Real Property Law §235-b), the apartment and shared areas have to be kept fit to live in. Please let me know by [date] when the repairs will be done. If cost is a concern, there are public programs for repairs, such as NYC Finance's J-51 tax benefit (https://www.nyc.gov/site/finance/property/benefits-j51.page) and HPD's repair loans (https://www.nyc.gov/assets/hpd/downloads/pdfs/services/property-owner-landlord-resources.pdf). I'm keeping a copy of this message. Thank you, [your name]
PRA doesn't send this or keep what you type. It stays on your device.
- Send it in writing and keep a copy. A text or email has a date on it.
- If nothing happens, you can file a complaint with 311, which creates a city record.
- For the paperwork request, the rule is certified mail within 60 days of signing.
General information, not legal advice.
Who owns it
Who the records say owns and manages this building, how that changed, and what else those organizations appear on.
Owner of record
Anson Wright, Trustee and Shirley A. Wright Revocable Trust and Shirley A. Wright, Trustee
Official record Buyer on the most recent deed, dated Dec 1, 2022.
Deed record
- Source
- NYC Department of Finance: ACRIS Real Property Master (bnx9-e6tj)
- Record
- 2022120800629001
- Record date
- Dec 1, 2022
- Retrieved
- Oct 9, 2026
Report a problem with this record or match
No sale price on the Dec 2022 deed. Official record Prices as written on the recorded deeds. A deed with no price is often a transfer between related parties.
Landlord registration
Connections, registration contacts and recorded documents
3 documents
Connections
- Shirley A. Wright Revocable Trust
- Owner of record (deed) · from Dec 1, 2022
Source
Named as grantee (buyer) on ACRIS deed 2022120800629001.
- Source
- NYC Department of Finance: ACRIS Real Property Parties (636b-3b5g)
- Record
- 2022120800629001
- Record date
- Dec 1, 2022
- Retrieved
- Oct 9, 2026
Not linked to any other building PRA has retrieved. - Owner of record (deed) · from Dec 1, 2022
Connections link organizations to buildings only where a public record names them, such as a deed or an HPD registration. Another building that shares an owner name or managing agent is a lead worth checking, not proof that the same people control both. PRA compares exact organization names only, and only among buildings it has already retrieved.
Registration details
Sales and recorded documents
| Date | Document | Parties | Amount |
|---|---|---|---|
| Dec 1, 2022 | DeedSource
| Seller (grantor): Wright, Shirley A Buyer (grantee): Anson Wright, Trustee Buyer (grantee): Shirley A. Wright Revocable Trust Buyer (grantee): Shirley A. Wright, Trustee | Not listed |
| unknown date | Satisfaction of mortgageSource
| Party: Hliddal, Freda Party: Squire, John B. & Ano Party: Van Kleeck, Baltus B.Jr. Party: Knickerbocker Fdl Sv/Etc | Not listed |
| unknown date | MISCSource
| Party: Greenwich Vllg Hstrcdst | Not listed |
Department of Finance owner name (via PLUTO): Shirley A. Wright Revocable Trust. Owner name from the Department of Finance as published in PLUTO. It can lag behind recorded deeds.
Rent
Estimated rent
No estimate yet. Pick a size and RentCast will estimate the rent for it from nearby listings.
Asking rents
When PRA has a lawful source, this section will show observed asking rents with their dates and sample sizes. An advertised price is not a signed lease or the rent a tenant pays.
More detail
The building's full records, for anyone who wants to check the details. Nothing here changes what's above.
Building
Basic facts from the city's tax lot record. Facts are shown only when a source reports them.
| Total units (incl. commercial) | 2 |
|---|---|
| Lot area | 1,260 sq ft |
| Building floor area | 2,535 sq ft |
| Tax lot (BBL) | 1006330017 |
| Building ID (BIN) | 1011858 |
Official record Tax lot From PLUTO 26v2 (tax lot record). PLUTO's construction year is an estimate for older buildings. It is not a certificate of occupancy date.
Source
- Source
- NYC Department of City Planning: Primary Land Use Tax Lot Output (PLUTO) (64uk-42ks)
- Record
- 1006330017
- Retrieved
- Oct 9, 2026
Report a problem with this record or match
Building or apartment?
Most public records describe the whole building, not one apartment. Building-level records still matter for every unit (heat, pests and building-wide repairs affect everyone), but only records that name this unit say anything specific about it.
Turnover
Timeline
Every dated record PRA holds for this building, newest first, ordered by when the event happened.
- 2026
- 2025
- Dec 10Complaints311 complaint: Water SystemHydrant Defective (Wc2)
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 67125495
- Record date
- Dec 10, 2025
- Retrieved
- Oct 9, 2026
- 2024
- Dec 2ComplaintsHPD complaint: Heat/Hot WaterEntire Building: No Heat
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 26328310
- Record date
- Dec 2, 2024
- Retrieved
- Oct 9, 2026
- Dec 2Complaints311 complaint: Heat/Hot WaterEntire Building
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 63274688
- Record date
- Dec 2, 2024
- Retrieved
- Oct 9, 2026
- 2022
- Dec 1OwnershipOwnership transferred, no price statedWright, Shirley A to Anson Wright, Trustee, Shirley A. Wright Revocable Trust, Shirley A. Wright, Trustee. Recorded Dec 9, 2022.
Source
- Source
- NYC Department of Finance: ACRIS Real Property Master (bnx9-e6tj)
- Record
- 2022120800629001
- Record date
- Dec 1, 2022
- Retrieved
- Oct 9, 2026
- Aug 22Complaints311 complaint: Sidewalk ConditionBroken Sidewalk
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 55173348
- Record date
- Aug 22, 2022
- Retrieved
- Oct 9, 2026
- Jun 4Complaints311 complaint: RodentRat Sighting
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 54376929
- Record date
- Jun 4, 2022
- Retrieved
- Oct 9, 2026
- May 25Complaints311 complaint: Dirty ConditionDirt Or Gravel
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 54275026
- Record date
- May 25, 2022
- Retrieved
- Oct 9, 2026
- 2021
- Sep 12Complaints311 complaint: Sidewalk ConditionBroken Sidewalk
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 51842692
- Record date
- Sep 12, 2021
- Retrieved
- Oct 9, 2026
- Jun 18Complaints311 complaint: Noise - HelicopterOther
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 50928873
- Record date
- Jun 18, 2021
- Retrieved
- Oct 9, 2026
- 2020
- Jul 17Complaints311 complaint: Noise - ResidentialLoud Talking
Source
- Source
- NYC 311 (Office of Technology and Innovation): 311 Service Requests from 2020 to Present (erm2-nwe9)
- Record
- 46875196
- Record date
- Jul 17, 2020
- Retrieved
- Oct 9, 2026
- 2017
- Dec 29Complaints · this unitHPD complaint: Heat/Hot WaterApartment Only: No Heat
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 18143326
- Record date
- Dec 29, 2017
- Retrieved
- Oct 9, 2026
- Aug 16Complaints · this unitHPD complaint: Unsanitary ConditionPests: Mice
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 17736071
- Record date
- Aug 16, 2017
- Retrieved
- Oct 9, 2026
- 2013
- Feb 19ComplaintsHPD complaint: HeatingHeat Related: No Heat
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 13184413
- Record date
- Feb 19, 2013
- Retrieved
- Oct 9, 2026
- Feb 17Complaints · this unitHPD complaint: HeatingHeat Related: No Heat
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 13175509
- Record date
- Feb 17, 2013
- Retrieved
- Oct 9, 2026
- Feb 7ComplaintsHPD complaint: HeatingHeat Related: No Heat
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 13148022
- Record date
- Feb 7, 2013
- Retrieved
- Oct 9, 2026
- 2007
- Jan 25Complaints · this unitHPD complaint: HeatingHeat Related: No Heat
Source
- Source
- NYC Department of Housing Preservation and Development: Housing Maintenance Code Complaints and Problems (ygpa-z7cr)
- Record
- 6649174
- Record date
- Jan 25, 2007
- Retrieved
- Oct 9, 2026
- 2005
- 2003
- 1843
- Jan 1ConstructionBuilt around 1843Construction year from PLUTO, an estimate for older buildings.
Source
- Source
- NYC Department of City Planning: Primary Land Use Tax Lot Output (PLUTO) (64uk-42ks)
- Record
- 1006330017
- Retrieved
- Oct 9, 2026
- Unknown
- Date unknownOwnershipSatisfaction of mortgageHliddal, Freda, Squire, John B. & Ano, Van Kleeck, Baltus B.Jr., Knickerbocker Fdl Sv/Etc
Source
- Source
- NYC Department of Finance: ACRIS Real Property Master (bnx9-e6tj)
- Record
- FT_1300000036130
- Retrieved
- Oct 9, 2026
- Date unknownOwnershipMISCGreenwich Vllg Hstrcdst
Source
- Source
- NYC Department of Finance: ACRIS Real Property Master (bnx9-e6tj)
- Record
- FT_1860008458086
- Retrieved
- Oct 9, 2026
Sources
Each source's status for this building. A failed source is never shown as “no records”.
| Source | Status | Retrieved | Records |
|---|---|---|---|
| 2020 Neighborhood Tabulation Areas (NTAs) NYC Department of City Planning · 9nt8-h7nd · updated with each decennial census | Not retrieved | Never | None |
| Primary Land Use Tax Lot Output (PLUTO) NYC Department of City Planning · 64uk-42ks · updated several releases per year | OK | Oct 23, 2026 | 1 |
| Housing Maintenance Code Violations NYC Department of Housing Preservation and Development · wvxf-dwi5 · updated daily | OK | Oct 23, 2026 | 0 |
| Housing Maintenance Code Complaints and Problems NYC Department of Housing Preservation and Development · ygpa-z7cr · updated daily | OK | Oct 23, 2026 | 29 |
| Multiple Dwelling Registrations NYC Department of Housing Preservation and Development · tesw-yqqr · updated daily | OK | Oct 23, 2026 | 0 |
| Registration Contacts NYC Department of Housing Preservation and Development · feu5-w2e2 · updated daily | Not retrieved | Never | None |
| Housing Litigations NYC Department of Housing Preservation and Development · 59kj-x8nc · updated daily | OK | Oct 23, 2026 | 0 |
| DOB Violations NYC Department of Buildings · 3h2n-5cm9 · updated daily | OK | Oct 23, 2026 | 0 |
| DOB NOW: Build – Job Application Filings NYC Department of Buildings · w9ak-ipjd · updated daily | OK | Oct 23, 2026 | 0 |
| 311 Service Requests from 2020 to Present NYC 311 (Office of Technology and Innovation) · erm2-nwe9 · updated daily | OK | Oct 23, 2026 | 15 |
| ACRIS Real Property Legals NYC Department of Finance · 8h5j-fqxa · updated monthly | OK | Oct 23, 2026 | 3 |
| ACRIS Real Property Master NYC Department of Finance · bnx9-e6tj · updated monthly | OK | Oct 23, 2026 | 3 |
| ACRIS Real Property Parties NYC Department of Finance · 636b-3b5g · updated monthly | OK | Oct 23, 2026 | 9 |
| Evictions NYC Department of Investigation (City Marshals) · 6z8x-wfk4 · updated periodic | OK | Oct 23, 2026 | 0 |
| Rodent Inspection NYC Department of Health and Mental Hygiene · p937-wjvj · updated daily | OK | Oct 23, 2026 | 2 |
| Bedbug Reporting NYC Department of Housing Preservation and Development · wz6d-d3jb · updated as owners file (yearly per building) | OK | Oct 23, 2026 | 0 |
Data from NYC Open Data, used under NYC Admin. Code §23-502(d). PRA normalizes and filters records to this property; it does not change what they say.
Machine-readable report: /api/v1/buildings/5259f849-64bb-44b4-b9a6-e6b365f3f71d
Report a mistake
Something wrong with this report, or a record matched to the wrong building? Tell us and it goes to PRA's review list with this building attached. For one record, you can also use “Report a problem with this record or match” under that record's sources.